Crown Workforce Management Systems - Tel: +44 (0)1827 309800

Open Options™ is Crown’s market–leading Workforce Management & Time and Attendance System, it enables you to do all this and more…

Time & Attendance

Time & Attendance

Manage your workforce more effectively by controlling absence, reducing administration and complying with employee legislation.

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Workforce Scheduling

Workforce Scheduling

Gives your roster planners complete and flexible control of staffing, including budgetary forecasting and shift management.

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Activity Management

Activity Management

Gain a true picture of each person’s work activities to enable you to effectively cost and manage the workforce.

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Mobile Workforce

Mobile Workforce

The ideal way to remotely manage field-based staff – with maximum efficiency and minimum bureaucracy.

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Time Accounting

Designed to allow organisations to account for labour time and also invoice or cross charge the costs. It is therefore ideal for organisations that need to charge for time worked by people on specific projects, jobs or contracts.

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Telephony

For staff that cannot register their arrival and departure from work using conventional Timeclocks, Open Options™ Telephony enables employees to perform administration tasks with a simple, short telephone call to a designated number.

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Duty Management

Open Options™ is the UK’s leading Duty Management System for the Emergency Services. By improving and automating the Duty Planning process, information can be moved around and be accessed quickly helping the frontline services.

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Reporting

A comprehensive range of data-rich reports can be created, giving organisations the tools to support and enable better decision-making. These reports can be scheduled to run at the frequency of your choosing and can be distributed to specific users via a variety of methods.

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Access Control

Access Control is necessary to protect the workplace from unauthorised entry. Open Options™ Access Control can be used to protect your people, your workplace, enforce health and safety procedures or prevent casual theft.

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Business Process Management

Every organisation needs defined processes to deal with the administration and management of employees. For example, sickness, return to work, skill renewal etc. Business Process Management (BPM) ensures that these tasks are performed easily, quickly and efficiently.

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Executive Information System

Designed to simplify high-volume reporting, EIS gives access to a unique source of business information that helps organisations to understand patterns of Attendance, Sickness Absence and Worked Time. Enabling them to react quickly to adverse trends or variances against defined business metrics or KPI’s.

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HR

Open Options™ MyHR is a fully integrated HR solution that forms a fundamental part of the Open Options™ Workforce Management suite of software.

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See how these companies are benefiting from a Crown Workforce Management System

Our Workforce Management System clients include

What our clients say about us

  • The new system is already having an impact and delivering benefits and it has only been running since January. We have not only saved money but have also saved a great deal of time on administration.
    Nik BrowneHR Services Manager, Magnet
  • There are definite improvements through freeing up of staff time and the quality of service to the HR department and all Merseytravel staff. It’s been a good experience and, subject to how Merseytravel moves forward, hopefully it will last for a good few years to come.
    Alastair RamsayPrincipal Personnel Officer, Merseytravel
  • The key to an efficient and effective operation is the management of staff – and Crown’s system now allows us to do that. We wanted managers to manage, and have their initiatives supported by easily accessible information, and a flexible application. Open Options facilitated that. It provides for resource planning, real time monitoring, and management information.
    Neil DaviesProgramme Manager, Carillion
  • Crown Computing has built up a good understanding of our business and their approach to training was excellent. Open Options is very easy to use and does exactly what it says it does. The help desk is extremely friendly and helpful too.
    Andrew HurcumHR Manager, Unilever
  • We’re currently utilising the business process management module, which we use for a return-to-work process. Previously that had been a seven-step process, but Open Options enabled us to reduce it to just one and that greatly helps the various managers administer absence and the health and safety aspects of men returning to work.
    Peter Bryson-MeehanPayroll Manager, Princess Yachts International Plc
  • Following the successful implementation of the Open Options™ system we have currently engaged Crown on another project, the installation of additional software to improve our productivity further.
    Stephen CookWilkin & Sons - HR Manager